- Frequently Asked Questions -

General Information

What are your business hours?
Our service is offered 24/7 except major holidays.

Are you covered by insurance if something gets damaged?
Yes, certificate of liability is available upon request.

Do you charge by the hour?
We charge for the job. You will be given an estimate before we move forward with service.

Do you service the entire island?
Yes, we service the island of Oahu.

How long have you been in business?
15 years

Do you have a list of references?
Yes, we will be happy to email a reference list to you. You can also see what our clients are saying here on our website.

Are your employees screened?
All our cleaning professionals go through a background/reference check followed by an extensive training program.

Cleaning Services

Will I get a list of the services you will provide beforehand?
Yes, we will customize a service that suits your needs and provide you with a specification list.

What if I’m unhappy with the service?
Our work is 100% satisfactory guaranteed. If your dissatisfied or something was missed contact us within 48hr. and we’ll gladly come back and fix the problem.

Do you provide the equipment and supplies?
Yes, you don’t have to worry about equipment or buying products, we’ll handle it all for you.

Can you assure me I’m gonna receive good service?
Our quality service is what keeps us above the rest. We also have a quality assurance program, sending our commercial clients satisfaction servery quarterly.

Pure Cleaning Services

  • Commercial Cleaning
  • Move Out Service
  • Vacation Rental Service
  • Construction Cleaning
  • Window Washing
  • Mattress Steaming
  • Residential Deep Clean
  • Touch-Up Clean
  • Carpet Cleaning
  • Pool Service
  • Pressure Washing
  • After Hours Service

Request a Quote